Operated by The Garden Company Limited (hereinafter referred to as “the Company” or “we”), Garden Club (hereinafter referred to as “the App”) values and is committed to protecting users’ personal privacy and data security.
This Privacy Policy applies only to users of this App.
“We”, “us”, and “our” refer to The Garden Company Limited, located at 1–11 Sham Tsai Street, Sham Tseng, Hong Kong.
We are the operating company of Garden Club.
Unless otherwise specified, the terms used in this Privacy Policy shall have the same meanings as those defined in our Terms and Conditions.
“Your personal data” refers to any information relating to an identified or identifiable natural person that is provided by you or on your behalf to us.
We are committed to safeguarding the privacy, confidentiality, and security of your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong).
All our employees are required to comply with the same obligations.
By accessing or using this App (including but not limited to using its features, participating in membership reward programs, or redeeming offers), you consent to our collection, use, and processing of your personal data in accordance with this Privacy Policy.
If you do not agree with this Policy, please refrain from using the App.
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region.
The courts of Hong Kong shall have exclusive jurisdiction over any claim arising from or relating to this Policy or the handling of your personal data.
We may collect the following types of data:
1.1 Information you provide: when registering or updating your account, using membership features, or making purchases — including your name, email address, registered mobile number, location, purchase history, and payment details.
1.2 Technical data: including IP address, browser/device information, app usage logs, cookies, and QR code scan records.
1.3 Social media data: if you choose to interact with our features through social platforms.
Your personal data may be used for the following purposes:
If you choose not to provide the required personal data, we may be unable to register your account, grant membership rewards, or offer specific app functions.
We will only use your contact information to send promotional or marketing materials after obtaining your explicit consent.
You may withdraw your consent at any time by email or in writing, and we will cease such communications accordingly.
To fulfill the purposes described above, we may disclose your personal data to the following parties:
All third parties are contractually bound to maintain confidentiality and may only use your personal data to the extent necessary for providing their services.
We adopt reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.
Your information is stored on designated servers under our control.
While we endeavor to safeguard all data, please note that internet transmission cannot be guaranteed to be completely secure.
We retain your personal data only for as long as necessary to fulfill the purposes stated in this Policy.
Afterward, your data will be securely deleted or anonymized.
We may retain certain data for a reasonable period following account termination to comply with legal obligations or resolve disputes.
You have the right to access, correct, or request deletion of your personal data held by us.
We may verify your identity before processing your request.
Please contact us via:
This App may contain links to external websites.
We are not responsible for the privacy practices of such websites and encourage you to review their respective privacy policies.
We may update or revise this Privacy Policy from time to time, and any changes will be published on this App.
Your continued use of the App constitutes your acceptance of the updated Policy.
This Privacy Policy is available in both English and Traditional Chinese.
In case of any inconsistency, the English version shall prevail.